At Himalayan Edge Tours, we are committed to protecting the privacy and security of our customers personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our tour and travel services, including our website and any related mobile applications.
By using Himalayan Edge Tours services, you consent to the data practices described in this policy. We may update this policy periodically, and we encourage you to review it frequently to stay informed about how we are protecting your information.
Information We Collect
We may collect personal information from you when you use our services, including but not limited to:
1. Contact information such as your name, email address, phone number, and mailing address.
2. Travel preferences, including destination preferences, travel dates, and accommodation preferences.
3. Payment information, such as credit card details, when you make a reservation or purchase through our website.
4. Demographic information such as age, gender, and nationality.
5. Information you provide when you communicate with us, including through customer support inquiries and feedback forms.
6. Information collected automatically through cookies and similar technologies when you use our website or mobile applications, such as your IP address, device type, browser type, and pages visited.
How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
1. Providing and personalizing our services to meet your needs and preferences.
2. Processing your reservations, purchases, and payments.
3. Communicating with you about your bookings, updates, and promotions.
4. Improving our website, products, and services based on your feedback and usage patterns.
5. Conducting analytics and research to understand our customers needs and preferences.
6. Complying with legal obligations and preventing fraud or other unlawful activities.
Information Sharing and Disclosure
We may share your information with third parties under the following circumstances:
1. With service providers and business partners who help us deliver our services, process payments, or perform other functions on our behalf.
2. With third-party vendors, such as hotels, airlines, and tour operators, to facilitate your bookings and travel arrangements.
3. With law enforcement agencies, government authorities, or other third parties when required by law or to protect our legal rights.
4. In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred as part of the transaction.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You have the right to access, update, or delete your personal information. You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately so that we can take appropriate action.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at sales@himalayanedgetours.com
